Privacy Policy

This Privacy Policy governs how Black Maple Trading collects, uses, stores and protects personal information obtained from visitors and customers of our website https://blackmapletrading.shop. Our online store sells children’s t‑shirts, baby onesies, women’s t‑shirts, sweatshirts, hoodies, tote bags, mugs and hats. By accessing and using our website, you consent to the data practices described in this document. If you do not agree with this policy, please do not use our site. This policy complies with Shopify‑required standards and applicable global data‑protection regulations including GDPR and CCPA.

Personal Information We Collect

We gather information that you actively submit to us and certain technical data automatically collected when you browse our shop.

1. Information You Provide Manually

• Full name, billing address, shipping address, email address and contact phone number during checkout, account creation or when you submit messages via our contact page.
• Order‑related details including purchased item lists, order numbers, return or refund request content when you communicate with support.
• Marketing‑related data if you sign‑up for our newsletter subscription. We do not store full credit‑card or debit‑card numbers; all payment processing is completed securely by authorised third‑party payment service providers.

1. Automatically‑Collected Technical Information

• Internet Protocol (IP) address, browser type, device model, operating system, language settings and timestamps of your visits.
• Website navigation records, viewed product pages, shopping‑cart contents, click‑through behaviour and session identifiers.
• Cookies and similar tracking technologies deployed across our website.

How We Use Your Personal Data

All collected personal information will only be used for lawful, specified purposes listed below:

• To process, fulfil and deliver your orders for apparel and accessories sold on https://blackmapletrading.shop, arrange shipping and handle invoices.
• To reply to customer enquiries, resolve return‑and‑refund issues and provide after‑sales support. Our support email is info@blackmapletrading.shop.
• To send critical transaction‑related emails such as order confirmations, shipping updates and delivery notifications.
• To improve website functions, optimise product selections, troubleshoot technical faults and strengthen site security, as well as prevent fraudulent transactions.
• To deliver optional marketing newsletters and promotional offers only when you have given explicit opt‑in consent. You can unsubscribe from marketing emails at any time using the unsubscribe link included inside each marketing email.
• To comply with legal, tax and accounting obligations we are required to follow by law.

Cookies Policy

Cookies are small text‑files saved onto your device when you visit web pages. Essential cookies are required for basic store functions such as maintaining your shopping cart and keeping your browsing session active, and these run without your additional consent. Non‑essential cookies include analytics cookies and advertising‑targeting cookies; these will only activate once you give your consent via our cookie‑consent banner. You can modify or disable cookie settings directly within your web‑browser at any time. Disabling cookies may cause some features of our online shop to work abnormally.

Sharing and Disclosure of Your Information

Black Maple Trading will never sell or rent out your personal data to unrelated third‑parties for commercial purposes without your explicit permission. We may share necessary personal information with the following service‑providers who act as data processors on our behalf:

• Shopify as our e‑commerce platform operator which hosts our store and processes store‑related data.
• Authorised payment‑processing providers to complete secure checkout transactions.
• Shipping and logistics partners solely for the purpose of delivering your purchased goods to your provided delivery address.
• IT‑service, analytics and cloud‑storage vendors assisting us to maintain website operation.

We may release your personal information if we receive legally valid court orders, subpoenas or regulatory requirements compelling disclosure. We may also disclose information to protect our legal rights, property and user safety. In the event of business transfer, merger or asset sale, customer‑record data may be transferred as part of business assets, and you will be notified via website notice.

Data Retention Period

We keep your personal information only for as long as it is necessary for original collection purposes. Order‑related transaction records will be retained to satisfy tax and commercial‑record‑keeping legal requirements. If you hold a customer account on our store, we preserve your account data until you submit an account‑deletion request. After your request, we will erase your personal data except records we must keep for legal compliance obligations.

Your Data Protection Rights

Depending on your country or region of residence, you may hold the following rights over your personal data:

• Right of access: request copies of personal data we hold about you.
• Right of rectification: ask us to correct inaccurate or incomplete personal details.
• Right to erasure (right to be forgotten): request deletion of your personal information where legal conditions apply.
• Right to restrict or object to certain data‑processing activities.
• Right to data portability, to receive your data in machine‑readable format.
• Right to withdraw previously‑given consent for marketing or cookie‑tracking at any moment.

To exercise any of these rights, please send a detailed request email to info@blackmapletrading.shop. We may ask for basic identity verification to protect your private information before processing your application. We aim to respond to valid data‑right requests within 30 calendar days.

Children’s Privacy

Our website is a general‑audience e‑commerce platform. We do not knowingly collect personal information from children under the age of 13. If you believe we have unintentionally obtained private data from a child under 13, please contact us right away and we will promptly delete that information from our systems.

Data Security Measures

We adopt commercially‑reasonable administrative, technical and physical security measures to safeguard your personal information against unauthorised access, loss, alteration or leakage. However, no internet‑based data transmission or electronic‑storage system can guarantee one‑hundred‑percent absolute security.

Third‑Party Website Links

Our store pages may contain hyperlinks leading to external third‑party websites. Black Maple Trading has no control and takes no responsibility for the privacy practices and content of those outside sites. We advise you to read the privacy policy of every external website you visit after clicking links from our shop.

Changes To This Privacy Policy

We reserve the right to revise and update this Privacy Policy occasionally. Any modifications will be published directly on this Privacy Policy page of https://blackmapletrading.shop. The “Last Updated” date at the bottom will reflect revision time. Continued usage of our online store after policy updates signifies your acceptance of revised terms. We encourage you to review this page periodically.

Contact Us Regarding Privacy Questions

Should you have any inquiries, concerns or complaints relating to this Privacy Policy or how we manage your personal data, you can reach our team by email at info@blackmapletrading.shop.