Terms of service

Terms of Service

These Terms of Service govern your access and use of the Black Maple Trading website located at https://blackmapletrading.shop, including all content, features and e‑commerce services provided on this site. Our store offers children’s t‑shirts, baby onesies, women’s t‑shirts, sweatshirts, hoodies, tote bags, mugs and hats. By browsing, accessing, registering an account or completing purchases on our website, you acknowledge that you have read, understood and fully accept these Terms of Service. If you do not accept these terms, please refrain from using our website and services. These terms work together with our Return and Refund Policy, Privacy Policy, Shipping Policy and other legal pages published on our site footer.

Section 1: Eligibility of Use

You must be at least 18 years of age or have reached the legal age of majority in your local jurisdiction to place orders on this website. If you are under the legal age of majority, you may only use our store under supervision and consent from a parent or legal guardian. When creating an account or submitting an order, you agree to supply true, accurate, current and complete contact, billing and shipping information. You are fully responsible for maintaining the confidentiality of your account login credentials. All activities performed under your account belong to your responsibility.

Section 2: Site Usage Rules

You agree not to:

  • Use our website for any illegal, fraudulent or unauthorised purposes.
  • Violate any local, national or international laws and regulations while accessing our platform.
  • Copy, scrape, crawl, reverse‑engineer or extract website data, product images, text descriptions and brand content for commercial reuse without our written permission.
  • Upload or transmit computer viruses, malicious scripts or harmful code that may damage website functionality.
  • Attempt to interfere, disrupt or compromise website security, server systems or related network resources.
  • Submit false order information, conduct fake transactions or abuse promotional offers.
  • Infringe intellectual property rights of Black Maple Trading or any third‑party parties.

We hold the full right to restrict access, suspend or terminate your user account if you violate any usage rules listed above.

Section 3: Product Descriptions, Pricing and Availability

Black Maple Trading makes reasonable efforts to ensure product descriptions, photos, sizes, colours and pricing information displayed on https://blackmapletrading.shop are accurate. Slight colour difference may appear between real‑world goods and screen display results due to monitor settings, lighting and manufacturing batches. Slight measurement deviation for apparel items including children’s t‑shirts, baby onesies, women’s t‑shirts, sweatshirts and hoodies is considered normal and does not count as defective goods.

All product prices are displayed on product pages. Shipping costs will be separately calculated and shown during checkout process. We reserve the right to adjust product prices at any time without prior notice. Price adjustments will not affect orders which have already been confirmed and paid. In case of obvious technical pricing errors on our website, we reserve the right to cancel or refund such orders even after payment completion, and we will notify you by email at the earliest possible time.

Product inventory status is subject to real‑time supplier stock. We cannot guarantee continuous availability for every listed item. If your ordered item becomes out‑of‑stock after payment, we will contact you via info@blackmapletrading.shop for order modification, item substitution or full refund.

Section 4: Orders, Payment and Contract Formation

When you submit and pay for an order, this counts as your purchase offer to Black Maple Trading. Receipt of your automated order‑confirmation email only proves we receive your purchase request; it does not represent formal order acceptance. A binding sales contract between you and Black Maple Trading comes into force once your goods are dispatched and a shipping‑confirmation email is sent out.

All payments must be completed through authorised third‑party payment processors supported on our checkout page. You authorise us or our payment partners to charge the total order amount from your selected payment method. We do not store complete credit‑card details on our internal servers.

We retain rights to reject or cancel orders under reasonable circumstances including suspected fraud, unauthorised payment, invalid delivery address, out‑of‑stock items or obvious information errors. If we cancel your paid order, we will issue a full refund back to your original payment channel.

Section 5: Shipping, Returns and Refunds

Shipping terms are governed by our independent Shipping Policy page. Return, exchange and refund matters shall follow our published Return and Refund Policy located on our website footer. These Terms of Service incorporate those policies as part of our binding agreement. You may contact customer support at info@blackmapletrading.shop for all order‑related support enquiries.

Section 6: Intellectual Property Rights

All content displayed across https://blackmapletrading.shop including brand name Black Maple Trading, logos, product photographs, written descriptions, graphic designs, webpage layout and site code are protected by copyright, trademark and other intellectual‑property laws. You are not permitted to reproduce, distribute, modify or commercially use any of our intellectual‑property assets without explicit written consent from Black Maple Trading. You may not use our trademarks within third‑party advertisements, domain names or social‑media accounts.

Section 7: Disclaimers

Our website and all sold goods are provided on an “as‑is” and “as‑available” basis. Black Maple Trading makes no expressed or implied warranties other than those required under mandatory consumer‑protection law. We do not warrant uninterrupted, error‑free website access, and we are not liable for temporary site downtime caused by system maintenance, technical faults or factors out of our reasonable control.

We sell apparel and lifestyle‑accessory goods including children’s and baby clothing; please follow garment‑care instructions printed on product labels. We shall not be liable for damages caused by improper washing, misuse or improper customer handling of purchased products.

Section 8: Limitation of Liability

Within the scope permitted by applicable law, Black Maple Trading, its staff and cooperating suppliers shall not be held responsible for any indirect loss, consequential loss, lost profit, business interruption or incidental damages arising out of your use of our website or purchased merchandise. Our total maximum liability for any claim related to one single order shall not exceed the total monetary amount you have paid for that specific order. Local consumer‑protection statutory rights that cannot be excluded shall remain unaffected by this liability clause.

Section 9: Third‑Party Links

Our website may contain hyperlinks directing you to external third‑party websites. Black Maple Trading exercises no control over external‑site content, privacy rules and service terms. Visiting third‑party linked pages happens entirely at your own risk, and we recommend reviewing terms and privacy statements of those external websites before you interact with them.

Section 10: Modifications to Terms of Service

Black Maple Trading reserves authority to revise, update or adjust these Terms of Service from time to time. Updated content will be directly published on this Terms of Service page at https://blackmapletrading.shop. The “Last Updated” date at the bottom will mark revision time. Your continued website browsing and placing new orders after updates are published represent your acceptance of revised terms. Orders completed before modification shall follow terms effective at your original order submission date.

Section 11: Governing Law and Dispute Resolution

These Terms of Service shall be interpreted in accordance with applicable consumer‑protection commercial law. Should any individual clause within these terms be deemed invalid or unenforceable by competent judicial authority, the remaining clauses shall stay fully valid and enforceable. For any disputes arising from your purchase or website usage, you are encouraged to first contact our customer‑service team at info@blackmapletrading.shop for amicable resolution before pursuing other legal channels.

Section 12: Contact Information

If you have questions, comments or disputes concerning these Terms of Service, please send your correspondence to our official support email address info@blackmapletrading.shop. We aim to respond valid enquiries within 48 working hours. Messages received during weekends and official public holidays will be processed on the next business working day.